Fundoo Customer Privacy Policy

Privacy Policy, Fundoo is an activity discovery and entertainment concierge app. In other words, we help you find fun faster. Our Privacy Policy describes our standards concerning the collection, use, and disclosure of information about you in connection with your use of our services, including those offered through our websites, emails, and mobile applications (collectively, the "Service"). The terms "we," "us," and "Fundoo" refer to (i) Fundoo LLC, a limited liability corporation with its headquarters in Ohio.

When you use the Service, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy. We may translate this Privacy Policy into other languages for your convenience. Nevertheless, the English version governs your relationship with the Fundoo app, and any inconsistencies among the different versions will be resolved in favor of the English version available here.

This Privacy Notice (“Privacy Notice”) explains how Fundoo, LLC, its affiliates, and its subsidiaries (“Fundoo,” “us,” “our,” and “we”) use your information and applies to all who use our websites and platforms – including mobile applications, touch technologies, electronic services, social networking sites, interactive features, online services or any of our described online activities we own or control (collectively, the “Service”). For terms that govern the use of the Service, please review the Service’s Terms of Use.

By using the Service, you acknowledge you have read the terms of this Privacy Notice. If you do not want your information handled as described in this Privacy Notice, please do not provide us with your information or interact with the Service.

We may modify this Privacy Notice at any time. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on the Service prior to the change becoming effective. 

1. Types of Information We Collect

We may collect the following categories of personal information from and about you:

  • Identifiers: your name, postal address, email addresses, telephone numbers, or other addresses at which you can receive communications.
  • Demographic information: age, birthdate, and gender (all optional and never sold to advertisers).
  • Commercial information: information that enables us to determine lifestyle, interests, and activities, including purchasing tendencies and order history (such as the Fundoo vouchers you purchase and redeem); areas of interest.
  • Location information: such as information related to your state/province, city, or neighborhood and, if you agree, more specific location information provided through the GPS functionality on mobile devices used to access the Service.
  • Financial information: such as information collected from you as needed to process payments for Fundoo packages or services you buy, or as provided by you to administer your participation in optional services and programs, such as your payment card number, expiration date, and card verification number.  This information is kept in a secure environment supported by Google and Apple’s privacy requirements.
  • Internet and network activity information: information about your browsing behavior, search history, and interactions with websites and advertisements, including data from cookies, pixel tags, and web beacons.
  • Inferences regarding preferences and other characteristics: such as our assessment of the types of products or services you may be interested in.

2. How Fundoo Collects Information

We may collect personal information about you from a variety of sources, including:

  • From you: We collect information that you submit to us. For example, when you use the Service; make a purchase; register to receive information, products, or services available through the Service; or interact with us in other ways. We will collect any information you voluntarily provide, and we may also request optional information to support your use of the Service. We also collect any information you voluntarily enter into any postings, comments, or forums within the Service. If you send an e-mail to us, we will collect your e-mail address and the full content of your e-mail, including attached files and other information you choose to provide to us.
  • From your device: When you use the Service, we may collect information about the devices you use to access the Service, including hardware model, operating system and version, Internet Protocol (“IP”) address, and other unique device identifiers, mobile network information, and information about the device’s interaction with our Service. We also collect information about how you use our Service, including your access times, browser types, and language. This data type enables us to understand how often individuals use parts of the Service so we can analyze and improve it. We use cookies, web beacons, and other similar technologies to collect this information. To learn more about how we automatically receive and record information when you interact with the Service, please review our Cookies Policy. Note that this Privacy Notice covers only how we use information collected via cookies; it does not cover the use of such information by third parties.
  • Location information: We may collect different types of information about your location, including general information, such as the city, state, and/or zip code associated with your IP Address, and, if you agree, more specific location information that is provided through the GPS functionality on mobile devices used to access the Service. We may use such location information to customize the Service, including advertising that is presented to you. To do this, your location information may be passed along to our affiliates, agents, vendors, or advertisers. You may be able to disallow our collection of certain location data through your device or browser settings, for example, by disabling “Location” services for the Fundoo application in iOS privacy settings.
  • Social media networks and other third parties: We may obtain information about you or your use of the Service from third-party sources, such as our vendors, web hosting providers, analytics providers, or advertisers. You may give us permission to access your information from third-party services, including social media networks. The information we obtain from third-party services depends on your account/privacy settings with those third parties and the third parties’ privacy policies. Check those policies and adjust your settings to meet your preferences. When you access the Service through social media networks and other third-party platforms, you authorize Fundoo to collect, store, and use such information and content under this Privacy Notice. Please keep in mind that any information provided to us by a third party may also be subject to that third party’s privacy policy.

3. How Fundoo Uses Information

We may use information collected as described in this Privacy Notice to:

  • Operate, maintain, and improve the Service and other programs, features, and functionality related to the Service;
  • Provide you with interest-based ads, push notifications, communications, and offers for products and services from us and our business partners, including those based on your precise geolocation;
  • Facilitate and fulfill orders – for example, for Fundoo vouchers and other goods and services, including tracking redemption;
  • Process and confirm bookings with our partners;
  • Process your payments;
  • Evaluate your eligibility for certain types of offers, products, or services that may be of interest to you and analyze advertising effectiveness;
  • Answer your questions and respond to your requests;
  • Perform analytics and conduct customer research;
  • Communicate and provide additional information that may be of interest to you about Fundoo and our business partners, sometimes by combining your information with information we obtain from other sources;
  • Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of our business partners;
  • Administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our business partners;
  • Manage our everyday business needs, such as administration of the Service, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Use, or to comply with the law;
  • Allow you to apply for a job, post a video, or sign up for special offers from merchants, our business partners, or other companies;
  • Verify your requests made pursuant to this Privacy Notice;
  • Enhance other information we have about you to help us better understand you and determine your interests;
  • Use your data as described in our Card Linked Deals program (when provided to you as an option), if you consent to participate in such program; and

We may also use the information collected as described in this Privacy Notice with your consent or as otherwise required or permitted by law.

Fundoo uses your geolocation, including your precise geolocation, consistent with this Privacy Notice as described in Section 2 above, to deliver location-based offers, products, or services that may interest you.

If you make purchases without a password, we link these purchases to your email address and create a secure account in our system. If you create a password at a later date, you will be able to view past purchases made with that email address.

If you use any features on the Service to send information about a product or service to another person, we will also collect that person's personal information to the extent disclosed by you and may contact them using the information you provided us.

4. When and Why Fundoo Discloses Information

We may share your personal information as follows:

  • as required to comply with the law or legal obligations, such as to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;
  • in response to a subpoena or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate;
  • with our vendors who perform various services and functions for us, such as data storage, order fulfillment, transmitting emails, and managing digital content. We may share your information with such vendors subject to confidentiality obligations consistent with this Privacy Notice and on the condition that the service providers use your information only on our behalf and according to our instructions;
  • with our merchants to provide you with the Services you request (such as facilitating and fulfilling orders and processing and confirming bookings);
  • in the event we go through a business transition such as a merger, acquisition by another company, bankruptcy, reorganization, or sale of all or a portion of our assets (as described below in Section 10);
  • to combat fraud or criminal activity, and to protect our rights, users, and business partners, or as part of legal proceedings affecting Fundoo;
  • with our affiliates and subsidiaries, who may only use the personal information for the purposes described in this Privacy Notice;
  • if the information has been aggregated, de-identified, or otherwise does not identify you personally and otherwise, with your consent.

We may disclose your aggregated personal information to the following categories of third parties:

  • Fundoo Entities
  • Merchants
  • Co-marketers
  • Distributors
  • Resellers
  • Advertising Networks
  • Payment Services Providers
  • Internet Service Providers
  • Data Analytics Providers
  • Operating Systems and Platforms
  • Social Networks
  • Government or Law Enforcement Entities
  • Fraud Protection and Prevention Providers
  • Delivery Services Providers
  • Service Providers

We may disclose the following categories of personal information for our own business and operational purposes:

  • Identifiers;
  • Demographics;
  • Commercial information;
  • Location information;
  • Financial information;
  • Internet and network activity information; and
  • Inferences regarding preferences or characteristics.

We may disclose certain personal information in exchange for services, insights, or other valuable considerations. These disclosures may involve:

  • Identifiers;
  • Demographics;
  • Commercial information;
  • Location information;
  • Financial information;
  • Internet and network activity information; and
  • Inferences regarding preferences or characteristics.

5. Security of Personal Information

Fundoo has implemented an information security program containing administrative, technical, and physical controls to safeguard personal information reasonably. For example, we use industry-standard encryption technology to secure financial account information. However, no method of transmission over the Internet or electronic storage method is 100% secure. If you have any questions about security on our website, you can contact us at privacy@fundooapp.com.

6. Retention of Personal Data

We will retain your personal data for as long as your account is active or as needed to provide you with services. If you close your account, we will retain your personal data for a period where it is necessary to continue operating our business effectively, to maintain a record of your transactions for financial reporting purposes or fraud prevention purposes until these purposes no longer exist, and to retain as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights Regarding Personal Information

You have certain rights about your personal information:

  • You have the right to know and request information about the categories and specific pieces of personal information we have collected about you within the last 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information for business purposes.
  • You have the right to update your personal information
  • You have the right to request a portable copy of your personal information
  • You have the right to request that Fundoo delete your personal information, subject to certain exceptions allowed under applicable law. To delete your personal information, email us at privacy@fundooapp.com.
  • You have the right to opt out of certain disclosures of your personal information for valuable consideration. You can exercise this right by emailing us at privacy@fundooapp.com.
  • You cannot be discriminated against for exercising any of the above-listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information.

You may exercise these rights by sending an email to privacy@fundooapp.com If you are a consumer under the California Consumer Privacy Act (“CCPA”) and wish to contact us through an authorized agent, the authorized agent can submit a request on your behalf at privacy@fundooapp.com along with a notice signed by you certifying that the agent is authorized to act on your behalf. Before responding to your requests, we may take reasonable steps to verify your identity, including but not limited to verification of your email.

In addition to the above rights, you can update or remove financial account information and deactivate your Fundoo account.

8. Your Choices

We think you benefit from a more personalized experience when we know more about you and what you like. However, you can limit the information you provide to Fundoo, and you can limit the communications that Fundoo sends to you. In particular:

  • Commercial Emails: You may choose not to receive commercial e-mails from us by following the instructions in any commercial e-mails we send or by logging into your account and adjusting your email preferences. Please note that even if you unsubscribe from commercial email messages, we may still email you non-commercial emails related to your account and your transactions on the Service. You may update your subscription preferences at any time.
  • Cookies and Other Technologies: You may manage how your browser handles cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.

We do not alter our data collection and use practices in response to Do Not Track signals.

We use internet and network activity information and device data to directly serve you interest-based ads on third-party websites and mobile applications.

  • Device Data: You may manage how your mobile device and mobile browser share certain device data with Fundoo and how your mobile browser handles cookies by adjusting the privacy and security settings on your mobile device. Please refer to the instructions provided by your mobile service provider or device manufacturer to learn how to adjust your settings.

When you first visit or use the Service we may request permission to collect and use your device’s precise geolocation. You can opt not to permit the collection of this information, or permit it only when using the mobile app, but it may limit certain functions or features of the Service. You can control how and whether we collect your precise geolocation information through your device’s settings.

  • Emails from Business Partners: If you wish to opt out of receiving offers directly from our business partners, you can follow the opt-out instructions in their emails.

9. Social Community Areas

The Service may be accessible through or contain connections to areas where you may be able to post information publicly, communicate with others such as discussion boards or blogs, review products and merchants, and submit media content. Before posting in these areas, please read our Terms of Use carefully. All the information you post may be accessible to anyone with Internet access, and any personal information you include in your posting may be read, collected, and used by others. We recommend that you not post personal information in the social community areas.

10. Privacy Practices of Third Parties

This Privacy Notice only addresses Fundoo's use and disclosure of information through your interaction with the Service. Other websites that may be accessible through links from the Service and our co-branded websites may have their own privacy notices and personal information collection, use, and disclosure practices. Our business partners may also have their own privacy notices. We encourage you to familiarize yourself with the privacy notices provided by these other parties before providing them with information or taking advantage of a sponsored offer or promotion.

11. Business Transfers and Corporate Changes

Fundoo reserves the right to disclose, transfer, or license any and all information related to the Service, including personal information:

  • to a subsequent owner, co-owner, or operator of the Service or any portion or operation related to a part of the Service; or
  • in connection with a corporate merger, consolidation, or restructuring, the sale of all or a portion of our stock and/or assets, or other corporate change, including, without limitation, during any due diligence process.

12. Notice to Residents of Countries outside the United States of America

This Service is intended only for United States, Canada, and Mexico users. Your information will be handled following the Fundoo Privacy Notice if you live outside the United States and Canada. By using the Service or giving us your personal information, you are directly transferring your personal information to us in the United States. You agree and consent to our collection, transfer, and processing of your personal information under this Privacy Notice. You are solely responsible for compliance with any data protection or privacy obligations in your jurisdiction when you use the Service or provide us with personal information. Regardless of where we transfer your information, we still protect it in the manner described in this Privacy Notice.

13. Children’s Privacy

The Service is a general audience site not directed at children under 16, and Fundoo has no actual knowledge of the sale of information to minors under 16.

By using Fundoo, you represent that you are at least eighteen years old and understand that you must be at least eighteen to create an account and purchase the goods or services advertised through the Service.

14. Contact Us

Please contact us with any questions or comments about our privacy practices or this Privacy Notice. You can reach us online at privacy@fundooapp.com. You can reach us via postal mail at the following address:

-----

Fundoo Inc.

Attention: Privacy Office

7753 Cox Lane, Suite#3, West Chester, OH 45069

15. California Privacy Rights and Other Countries

If you reside in Canada, you may have the right to be provided with access to personal information that we have collected about you and written information about our policies and practices concerning the transfer of your personal information to vendors outside Canada. E-mail us at privacy@fundooapp.com with questions.

Fundoo utilizes various valid data transfer mechanisms for personal information at its sole discretion under applicable data protection and privacy laws. We will continue to monitor and assess the appropriateness of other valid data transfer mechanisms as they become available.

According to Section 1798.83 of the California Civil Code, residents of California have the right to request, once a year, if we have shared their personal information with other companies for those companies’ direct marketing purposes during the preceding calendar year. To request a copy of the information disclosure provided by Fundoo, please contact us at privacy@fundooapp.com or the address stated above. Please include “Shine the Light Request” in your correspondence. Please allow 30 days for a response.

If you are a California resident under the age of 18 and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain the removal of content or information you have publicly posted. To make such a request, please email a detailed description of the specific content or information to privacy@fundooapp.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted. There may be circumstances in which the law does not require or allow removal, even if requested.

Fundoo may offer discounts, rewards, and other offers and benefits if you sign up to email and SMS promotional campaigns or other programs. When you sign up for one of these programs, we typically ask you to provide your name and contact information (email address and/or telephone number). Because our programs involve collecting personal information and offering various benefits, they might be interpreted as providing a “financial incentive” under California law. To the extent that we derive value from the collection of your personal information, that value is directly related to the value to us of the opportunity to promote products and services to you and the value of the benefits you obtain. You may withdraw from participating in a program at any time by contacting us using the designated method described in the terms and conditions that apply to the program or by contacting us at privacy@fundooapp.com.

Fundoo Cookies Policy

What is this Cookies Policy?

When you visit Fundoo’s Site or use its Services, Fundoo, and authorized third parties use cookies to collect information about you. This Cookies Policy sets out how we, and third parties we authorize, use cookies when you interact with our Site or the Services offered via the Site. Please review this policy carefully. By continuing to use Fundoo’s Site or Services, you consent to the terms of the Cookies Policy.

Please note that this Cookies Policy is part of our Privacy Statement, and should be read along with the Privacy Statement. Our Privacy Statement explains what we do (and don't do) with the information, including any Personal Information, we may collect about you. Please read both the Privacy Statement and this Cookies Policy.

What are cookies?

Cookies are unique identifiers, usually made up of small bits of text or code. Cookies are usually stored on your device or in your web browser, and they send certain information back to the party who served the cookie. When we say cookies, we refer to a broader range of technologies than just cookies, including web beacons, clear gifs, pixels, and other similar technologies. When we say first-party cookies, we mean cookies served by Fundoo. When we say third-party cookies, we mean cookies served by non-Fundoo parties.

How are cookies used?

Cookies are used to better understand how applications and websites work and to optimize online and mobile experiences. They do this by allowing the party serving the cookie to analyze a website’s or mobile app’s performance, remember user preferences, recognize whether a computer or device (and probably its user) has visited a website previously, and serve personalized advertisements. We may collect this information across browsers or devices, but the interest-based advertising cookie is not associated with and does not contain Personal Information.

What kinds of cookies are used on the Site?

Our Site primarily uses the following four types of cookies:

1. Operationally Necessary Cookies

These cookies are essential for the operation of our Site. They allow you to browse and use our Site. If you disable these cookies, the Site will not function correctly.

2. Performance Cookies

These cookies gather information about how visitors use the Site and monitor Site performance. For example, performance cookies tell us which pages are popular, monitor traffic to our Site, and compile anonymous analytic information. Third-party vendors may collect this information on Fundoo’s behalf to perform data analytics services for Fundoo. Performance cookies can also identify and remedy operational problems with the Site.

3. Functionality Cookies

These cookies are used to recognize and remember your preferences. For example, functionality cookies may use information, such as your location, to ensure that you arrive at a version of our Site specific to your city or region.

4. Advertising Cookies

We use first-party and allow third-party cookies on our Site to deliver interest-based advertising content on third-party websites and applications. We, and third-party ad servers, use cookies to understand your interest in the advertisements and content delivered to you, as well as to serve you with more relevant ads based on your activities on our Site. For example, cookies used for advertising could record information about whether you have clicked on certain content or advertisements on our Site or other websites or placed an item on our Site in your shopping cart. You can learn more about interest-based ads served by Fundoo and others in our Privacy Statement.

Collection of your Personal Information by third parties is not governed by this Cookie Policy or our Privacy Statement. Please consult the privacy policies of those third parties to determine how they collect and use your personal information. Many third-party advertisers, web browsers, and mobile devices allow you to opt out of third-party advertising.

How can I opt out of cookies?

You may be able to opt out of certain cookie placements by configuring your browser settings or opting out directly with the party that operates and controls the cookie. Please check your browser settings for more information.

Are there cookies in e-mails?

Our e-mails contain cookies that track whether you open our e-mails and whether you click any links within them. The cookies used in our e-mails to monitor these behaviors are unique to each e-mail and are not stored on your computer or mobile device.

Apple's EULA Policy

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

What if I have questions?

If, after reading this Cookies Policy, you have any questions, please contact privacy@fundooapp.com.